Privacy Policy

Who we are

56.069.506 Ana Luiza Moreira Loureiro, Brazilian tax ID (CNPJ) 56.069.506/0001-01, a sole proprietor (legal form 213-5, Empresário Individual) registered as a microenterprise, with a business registration opened on July 24, 2024 and premises at Rua Sócrates Alvim, 11, Camargos, Belo Horizonte, MG, ZIP 30520-140, Brazil. Main economic activity: manufacturing of bakery and pastry products with a predominance of in-house production (CNAE 10.91-1-02). No secondary activities are registered.

We are the controller of the personal data described in this policy, which is processed in accordance with the Brazilian General Data Protection Law (Lei nº 13.709/2018, LGPD).

Data we collect

• Contact and identification: name, email and phone or WhatsApp number, provided when you write to the bakery or arrange an order.
• Order details: occasion, quantity, date, delivery address when applicable, and any dietary restrictions you choose to share.
• Tax data: individual or company tax ID and billing address, when required for invoicing or for supplying businesses.
• Browsing data: IP address, browser, device and pages visited, recorded automatically by the website hosting provider.
• Messages: the content of conversations held by email, phone or messaging apps.

The form on this website stores nothing: it only opens the visitor's own email program with the text filled in, and the message is sent from the visitor's own account.

Purposes

• Answering requests for information and quotes;
• Preparing, confirming, producing and delivering orders;
• Issuing invoices and meeting accounting and tax obligations;
• Recording dietary restrictions you inform us of, for the safety of those who eat our products;
• Keeping in touch about an order in progress;
• Keeping the website running and secure.

Sharing

• Support services: accounting, invoicing, website hosting and email provider, all limited to what is necessary and bound by confidentiality;
• Delivery: name, phone and address passed to whoever makes the delivery, when the order is not picked up on site;
• Authorities: where required by law, regulation or court order.

No data is handed to third parties for their own commercial use.

Cookies

This website uses no advertising cookies and no tracking cookies of its own. The infrastructure that hosts and delivers the pages may use cookies strictly necessary for security and operation. You can disable cookies in your browser without affecting contact by email or phone.

Retention

• Quote data: for as long as the conversation lasts and for a short period afterwards, in case the order is resumed;
• Completed orders and tax documents: for the periods required by Brazilian tax and accounting law, as a rule five years;
• Data processed on the basis of consent: until consent is withdrawn;
• Browsing logs: for the technical period defined by the hosting provider.

Once these periods have passed, data is securely deleted or anonymized.

Your rights

Under the LGPD you may, at any time and upon request:

• Confirm that we process your data and access it;
• Correct data that is incomplete, inaccurate or out of date;
• Request anonymization, blocking or deletion of unnecessary or excessive data;
• Request portability to another supplier;
• Request deletion of data processed with your consent;
• Be informed about who we share your data with;
• Withdraw consent and object to processing based on legitimate interest.

Security

• Every page of this website is served over an encrypted connection (HTTPS);
• Access to the mailbox and to order records is restricted to the owner and the people she authorizes;
• Tax documents are kept by the contracted accounting service;
• Practices are reviewed periodically.

In the event of a security incident with relevant risk to data subjects, the ANPD and the people affected will be notified within the legal deadlines.

International transfers and external links

The email and hosting services we use may keep servers outside Brazil. When that happens, the transfer relies on the grounds provided by the LGPD, such as countries with an adequate level of protection or contractual protection clauses. This website may contain links to third-party pages, and this policy does not apply to them.

Changes

This policy may be revised whenever the business or the law requires it. The date of the last revision appears at the top of the page, and the version published here is the one that applies.

Contact and data protection officer

• Responsible party: 56.069.506 Ana Luiza Moreira Loureiro
• CNPJ: 56.069.506/0001-01
• Address: Rua Sócrates Alvim, 11, Camargos, Belo Horizonte, MG, ZIP 30520-140, Brazil
• Data protection officer email: contato@analuizaeducational.com
• Phone: +55 (31) 9232-6541